Contact Us
Questions about your audit? Billing issues? We're here.
Support Information
We typically respond within 1 business day. Priority support subscribers receive responses within 4 hours.
For Audit Support
Please include your Audit ID (found in your results URL or confirmation email) so we can pull up your file quickly.
Response Times
- Free tier: 2-3 business days
- Recovery Pack: <24 hours
- Watchdog: <4 hours (business hours)